Experience

MCCi is a subsidiary of Municipal Code Corporation, which has been serving local governments for over 50 years. We have gained extensive knowledge of government operations and record-keeping methods. Over the past seven years, MCCi has had the opportunity to gain an even deeper look at how governments handle their documents on a day-to-day basis. This thorough understanding gives MCCi the edge needed to provide a tailored solution that will meet each organization’s needs.

Customer Service

MCCi is dedicated to providing the highest level of customer service. Our team of experienced professionals is readily available to assist with your questions or concerns regarding the products and services we offer.

Our sales team surpasses the rest with their vast understanding of the need for Electronic Records Management solutions. They are experts in the field as they continually undergo training processes; both our Account Executives and Project Managers are CDIA+ certifed.  Enhancing their knowledge of available products and services ensures our clients are provided the most reliable information.

Each member of the Tech department is sent to our teaming partners’ headquarters to become a certified software technician.  This means you can rest assured MCCi will provide superior installation, training and support services. We are continually changing our processes to meet the demands of our clients, which means providing the most advanced level of tech support via the web, email and phone. Our clients can rely on us to provide a continual flow of information through our technical bulletins and newsletters.

MCCi is proud to provide high quality scanning and indexing services. Our dedicated staff of scanning technicians has an average of more than 5 years' experience with scanning and indexing records.  We understand the irreplaceable value of your documents and implement a thorough training process for each employee regarding the handling of permanent records.  This gives you peace of mind your records will be processed accurately and with care.

Products

MCCi offers a wide variety of innovative products.  We have researched and evaluated the many solutions available in an effort to find the very best products to meet our clients’ needs. Among these products are Laserfiche, Legistar, FicheLine and MuniTrakIt. We choose to ally with these software companies because the applications they offer are well suited for challenges in the municipal environment.