Experience

MCCi is a subsidiary of Municipal Code Corporation who has been providing services to local governments for over 50 years. During this time we have gained extensive knowledge of government operations and record keeping methods. Over the past seven years, MCCi has had the opportunity to gain an even more in depth look into how governments utilize their documents on a day-to-day basis. This thorough understanding gives MCCi the edge needed to provide our clients with a tailored solution that will meet each individual organization’s needs. 

Customer Service

MCCi is dedicated to providing our clients with the highest level of customer service. Our team of experienced professionals is readily available to assist you with your questions or concerns regarding the products and services we offer.

Our sales team surpasses the rest with their vast understanding for the need of electronic records management solutions. They are considered to be experts in the field as they continually undergo training processes.  Enhancing their knowledge of the products and services we have to offer ensures our clients are provided with the most reliable information. 

Each member of the tech department is sent to our teaming partners’ headquarters to become a certified software technician.  This means you can rest assured that MCCi will provide you with superior installation, training and support services. In addition, we are continually changing our processes to meet the demands of our clients. This means providing the most advanced level of tech support via the web, e-mail and phone. Our clients can rely on us to provide a continual flow of information through our technical bulletins and newsletters.

MCCi prides itself in providing high quality scanning and indexing services.   Our dedicated staff of scanning technicians has an average of over 5 years experience with scanning and indexing of records.  We understand the irreplaceable value of your documents, and for this reason, we implement a thorough training process regarding the handling of permanent records for each employee.  This gives you the peace of mind that your records will be processed accurately and with care.

Products

MCCi offers a wide variety of electronic records management products.  We have researched and evaluated the many solutions available in an effort to find the best products that meet our clients’ needs. Among these products are Laserfiche, MuniAgenda, FicheLine and MuniTrakIt. We chose to ally with these software companies because the applications they offer are well suited for the records management challenges in the municipal environment.